Refund policy


Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Returns (if applicable)

We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or low quality item).

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Return address is :

Wanghua, phone +86 13823596746.

120, Block 1, A, Hongtong Wuliu Cheng, Xiwei Community, Fuyong Street of Bao'an District, Shenzhen, China.

Exchange (if applicable)

14 days from date of receipt in mint condition without visible wear. The buyer must pay for the return shipment if it is not covered by our warranty against manufacturer defects and the replacement is not due to our fault.  

The return postage is approx. 5 dollars for goods weighing no more than 1 kg.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@marvelousgearbest.com 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.